This section describes the skills and knowledge and their level required for this unit

Required skills

accurately and securely maintain records reports and other workplace information

analyse organisational security plans goals objectives and existing safeguards

assess data and information and identify errors or deficiencies

assess the application operation and outcomes of biometric technologies and systems

coaching and mentoring to provide support to colleagues

comply with applicable confidentiality and privacy requirements

comply with legislation regulations standards codes of practice relevant to workplace biometric systems

conduct and evaluate risk and threat assessments

conduct contingency planning

design effective treatment options

determine biometric technology and system requirements including single or multiple biometric applications

determine resource requirements including personnel tools and equipment

determine security requirements

determine skills and training requirements

make effective decisions

read and interpret technical information including plans designs and specifications

relate effectively to people from a range of social cultural and ethnic backgrounds and varying physical and mental abilities

resolve problems

select and use equipment and technology appropriate to the work task

undertake effective enrolment of biometric and biographical data

use appropriate communication and interpersonal skills including negotiation

written communication skills sufficient to complete relevant records and reports

written communication skills sufficient to write assessment plan document assessment results and complete relevant records and reports

Required knowledge

accuracy metrics and ratios according to risk tolerance

applicable commonwealth state or territory legislation regulations standards and codes of practice relevant to the full range of processes relating to workplace biometric systems

appropriate mathematical procedures for estimating measuring and calculating

assessment methods and techniques

biometric technology and systems installation and implementation processes procedures and requirements

ergonomic and safe working practices and procedures

established threshold levels and their impact on security

feasibility and costbenefit analysis techniques

initial enrolment processes

management of enrolment data

operating systems and integration application requirements

operational principles of information technology

organisational procedures for recording reporting and maintaining workplace information

organisational security plans goals and objectives

organisational standards requirements policies and procedures for the use of biometric systems

principles of cultural diversity and access and equity

privacy and ethics issues associated with biometric systems

problem identification and resolution procedures

product options for various biometric systems

risk threats and vulnerabilities associated with biometric technology

security and risk assessment and management techniques and processes

types functions and parameters of biometric systems including software hardware and acquisition devices

workplace communication channels protocols and procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

complying with applicable legislation and codes of ethics applicable to privacy and client confidentiality

complying with organisational policies and procedures including OHS relevant to biometric work tasks

determining security requirements based on an accurate assessment of existing security controls assets and existing and potential risks and threats

determining skill and training requirements to support the application of biometric technologies and systems

efficiently and effectively assessing the application operation and outcomes of biometric technologies and systems including an accurate assessment of data and information

establishing purpose and context of assessment and plan organising and coordinating assessment activities

preparing and presenting assessment findings seeking and reviewing feedback and recommending opportunities for improvement to inform future practices

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Occupational Health and Safety (OHS) requirements may relate to:

Legislative requirements may relate to:

Organisational requirements may relate to:

Biometric refers to:

Biometric technologies include:

Biometric systems are:

Biometric systems may include:

Privacy legislation may include:

Relevant personsmay include:

Security requirements may be:

Assessment planmay include:

Communication may be:

Interpersonal techniques may involve:

Social and cultural differencesmay relate to:

Existing architecturemay include:

Multiplebiometrics refers to:

Appropriate format may include:

System improvementsmay relate to:

Records and reports: